Privacy Policy
This Privacy Policy explains how VolJet and certain affiliates ("we," "us," "our," "VolJet") collect, use, share, and protect information in connection with VolJet services that refer or link to this Privacy Policy ("our Services").
By using our Services, you are accepting and consenting to the practices described in this Privacy Policy, this Privacy Policy is not a contract.
VolJet reserves the right to change this Privacy Policy at any time by posting the updated Policy here along with the date on which the Policy was changed. If we make any material changes to this Privacy Policy that affect the way we collect, use and/or share your personally identifiable information, we will notify you by including a "NEWLY UPDATED" label with the "PRIVACY POLICY" link on our Services for 30 days after any material changes are made.
For purposes of this Privacy Policy, "personally identifiable information" means information that identifies a particular individual, such as name, date of birth, address and telephone number.
Information we store and how we collect it
In order to facilitate your travel and manage our business, we collect and maintain personally identifiable information about you. VolJet collects personally identifiable information from many sources to understand and meet your needs. For example, we collect personally identifiable information about you from:
- You, when you voluntarily provide us with information
- Your transactions with VolJet
The personally identifiable information we collect about you through these various sources may include, but is not limited to:
- Name, addresses and telephone numbers
- Date of birth and gender
- Email addresses, fax numbers and pager numbers
- Credit/debit card number(s), including associated billing address(es) and expiration date(s)
- Information provided to customer-service representatives to research and resolve issues or questions
Security
When you make a transaction on the VolJet website, your web browser connects to our Services through
SSL (Secure Sockets Layer). SSL is an industry-standard way to send information over the internet in
a more secure way. SSL also ensures you are actually sending data to VolJet and not someone who claims
to be VolJet. VolJet is Payment Card Industry ("PCI") Data Security Standard compliant and protects all
personal and sensitive financial information using end-to-end encryption and encrypting data at rest,
allowing for all information to be stored and transmitted securely.
Please note, however, that while VolJet attempts to safeguard your personally identifiable information, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES (WHETHER CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR OTHERWISE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A THIRD PARTY'S UNAUTHORIZED ACCESS TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER WE ARE GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE, EXCEPT AS PROVIDED UNDER APPLICABLE LAWS.
How your information will be used
Our Services
We use personally identifiable information to complete transactions and fulfill requests for our products and services. For example, we require you to provide personally identifiable information when making a reservation to purchase commercial airline tickets or to charter a jet.
Administrative, marketing, analytical purposes
In addition to processing, confirming and fulfilling the travel or other services or products you request, VolJet may use personally identifiable information for administrative, analytical, and marketing purposes such as information systems management, accounting, billing and audits, credit card processing and verification, and/or customer-relations correspondence. VolJet also uses personally identifiable information to identify, develop and market products and services that we believe you will value in accordance with applicable laws.
Legal requirements
To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of VolJet, our customers, our Services, or its users.
With whom your information will be shared
VolJet does not sell or share your personally identifiable information with third parties except in compliance with this Privacy Policy. We may disclose information to companies affiliated with VolJet and/or unaffiliated third parties (i) to provide the products and services you have requested; (ii) and for administrative, analytical, and marketing purposes but in each case only to the extent that these entities need the information to perform their services or as required by law. These third parties are restricted in the ways they can use the information they receive when providing services to VolJet.
